Hi, my name is Jena Belle. I’m a Tax Administrator with experience in banking operations, compliance-sensitive documentation, client service, and process coordination.

My background includes work with globally recognized organizations such as JPMorgan Chase, Qualfon, and TTEC, where I developed strong experience in financial case review, documentation management, customer account support, administrative coordination, and confidential information handling.

At JPMorgan Chase, I worked as a Chargeback Specialist, reviewing financial disputes, transaction documentation, case evidence, deadlines, and compliance requirements under strict internal and regulatory standards. This experience strengthened my ability to manage detailed financial information with accuracy, organization, and professionalism.

At Tax Prime, my role is to support the tax strategy team behind the scenes by helping manage client onboarding, document collection, CRM updates, internal follow-ups, recordkeeping, and operational coordination. My work helps ensure that client files are organized, information is properly tracked, and the tax strategy process runs smoothly from an administrative standpoint.

I value accuracy, confidentiality, clear communication, and operational efficiency. By supporting the administrative and documentation side of the process, I help create the structure tax strategists need to review client information, implement strategies, and deliver a more organized and professional client experience.Empty